Terms of Service
Last updated: [Date] · Effective date: [Date]
Template notice: This is a starting-point template, not finished legal copy — especially the SLA, liability, and termination clauses. Have it reviewed by a lawyer before publishing or signing customers to it.
1. Acceptance of Terms
By creating an account or using VD Infotech Cloud's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you're accepting on behalf of an organization, you confirm you have authority to do so.
2. Services Provided
VD Infotech Cloud provides cloud infrastructure services including but not limited to dedicated servers, virtual private servers, GPU compute, managed cloud, and related offerings as described on our website and in your service order.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized access.
4. Acceptable Use
You agree not to use our services for illegal activity, to distribute malware, to violate the rights of others, or to engage in activity that threatens the stability or security of our infrastructure or other customers' environments. [Add a full Acceptable Use Policy as a linked appendix.]
5. Service Levels & Support
Service level commitments, including uptime guarantees and support response times, are specified in your service plan or a separate SLA document. [Link the actual SLA document once finalized — do not leave uptime commitments only in marketing copy.]
6. Billing & Payment
Fees are billed according to your selected plan and billing cycle. Late payments may result in service suspension after notice. [Specify refund policy, proration rules, and price change notice period.]
7. Data Ownership
You retain ownership of all data you store or process using our services. We do not access, use, or disclose your data except as necessary to provide the service, comply with law, or as you direct.
8. Suspension & Termination
We may suspend or terminate service for violations of these terms, non-payment, or legal requirements, with notice where practical. You may terminate at any time in accordance with your service plan's cancellation terms.
9. Limitation of Liability
[This clause requires careful legal drafting specific to your risk tolerance and jurisdiction — do not publish generic limitation-of-liability language without review, as it materially affects your exposure in a service failure.]
10. Changes to These Terms
We may update these terms from time to time. Material changes will be communicated with reasonable advance notice before taking effect.
11. Governing Law
[Specify governing law and jurisdiction for dispute resolution.]
12. Contact Us
Questions about these terms can be directed to legal@vdinfotech.cloud or [company registered address].